Starlink

Bought the new Standard setup (v4) and it's been rock solid for over a year now! Silly you have to bypass the Starlink router (reducing the functionality of this app) just to use the Ethernet ports! You need to fix this so you can use the app for troubleshooting. Also, you have no control over ANYTHING other than SSID and Password. Super reliable service and am able to keep all my devices connected.

I have one comment that is your system doesn't help older citizens to easily go through it. ex: I got bounced from the App to Website to entered my payment card that you already have in the system. To be frank my bank thought there maybe a problem with some purchases. Bank put hold on my Visa Card and I wasn't informed for a couple days later. When I found out your system entered several times for payment. So I tried to called and notified your Customet Service that I needed to notifying Billing

Everything about this app appears very highly polished. It works exceptionally well at everything. The one thing I do wish they could add is notifications when your connection slows down significantly. This is totally a me problem but I was experiencing buffering and slow connection issues in parts of my home but I know it was more of an installation issue. It would have been a much faster process to fix the connection issues if the app would have let me know some of the nodes had poor signal.